By using our services, you agree to these Terms of Service. We provide travel services, air-only flights, and vacation packages to various destinations with a commitment to customer care.
We use SMS to provide promotional fares and packages in compliance with approved use cases, including customer service and marketing messages.
Users must:
K & D Travel and More LLC is not responsible for unauthorized access, system errors, or temporary service interruptions beyond our control. We make every effort to ensure accurate and timely communication but do not guarantee uninterrupted service.
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and, if necessary, communicated via email or SMS. Continued use of our services after an update constitutes acceptance of the revised terms.
Please review your documents as soon as you receive them. You agree to check your itinerary and other travel documents for accuracy and notify us promptly of any issues. The names on your documents must match your government-issued ID. Call us if you have any questions.
K & D Travel and More LLC, along with its independent travel advisors (collectively "we" or "us"), act as sales agents for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary or confirmation ("Suppliers"). We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. You acknowledge that your travel plans may be interrupted or cancelled by the Supplier, a government entity, or other third parties over which we have no control. You further acknowledge that the Supplier’s own cancellation, rebooking, and refund policies will govern your rights and remedies, including your right to receive a refund.
We assume no responsibility for, and shall not be liable for, the acts or omissions of any party not under our control, or any acts of God, unsafe conditions, terrorism, health hazards, including pandemics, illness, weather hazards, or the suitability of any trip for disabled individuals. We recommend visiting the State Department travel website at www.travel.state.gov and the Centers for Disease Control website at www.cdc.gov/travel for information on the destination country.
It is your responsibility to understand and abide by all travel requirements and restrictions, including health affidavits, screenings, temperature checks, quarantine requirements, and visa regulations. Failure to meet these requirements may result in fines, quarantine, or deportation at your expense.
All passengers must present accepted photo identification, such as a passport or other state or government-issued photo ID. IMPORTANT: The Federal Real ID Act mandates stricter security standards for state-issued driver’s licenses and other forms of identification. Beginning May 7, 2025, every air traveler will need to present Real ID-compliant identification to board a domestic flight.
Please check www.dhs.gov/real-id for more information on Real ID requirements.
You must have a passport to travel to another country. International destinations may have additional requirements such as a visa, which you must obtain prior to departure. If you are a non-US citizen, different immigration requirements apply. You are responsible for contacting the relevant consulates and ensuring you meet the passport, visa, and other entry requirements.
Most discount fares involve certain restrictions. Changes to flight carriers, times, or routes could result in a full fare being charged. Please consult with the agency or airline before making changes.
Times, flights, and fares are based on current tariffs and are subject to change without notice.
Travel arrangements involving airline and cruise components are subject to supplemental price increases imposed by suppliers or government agencies, even after you’ve completed your purchase. You consent to any such price increases and authorize your credit or debit card to be used for them.
If a Supplier drops the price of a trip after booking, we will try to assist with rebooking if the Supplier allows it, though a fee may apply. We do not guarantee refunds or rebooking.
While we strive to secure the lowest fare suitable for your travel requirements, we cannot guarantee that the fare at the time of booking will be the lowest at the time of departure. Please contact us before departure if you'd like to recheck any fare changes.
Prices are subject to change without notice due to currency fluctuations, tariff changes, or increased operational costs. If the number of passengers in a group tour/package falls below the minimum required, a surcharge may apply.
You agree not to purchase tickets for unused flight segments, such as "point-beyond", "hidden-city", or "back-to-back" tickets, which are prohibited by airlines. Failure to use one segment may result in the cancellation of your entire itinerary.
If we are the merchant on your credit card transaction, note that our services consist of counseling and facilitating the sale. If a Supplier fails to provide the service, your recourse is against the Supplier, not us. You agree not to initiate chargebacks against us.
If your plans change en route, check with your travel agent or airline carrier for applicable charges, changes, and fees.
Airlines may overbook flights. If you're denied boarding, you may be entitled to compensation. The rules for denied boarding compensation are available at all ticket counters.
We reserve the right to charge processing fees for cancellations and refunds. You must change or cancel your flight itinerary before the originally scheduled departure. No value remains after departure.
Hotels are typically confirmed on a guaranteed payment basis. If you need to cancel or change your plans, please notify the hotel(s) within the specified time period.
If you elect to purchase travel insurance, the policy terms will dictate coverage for financial loss, including for pandemics or pre-existing medical conditions. Trip insurance may not cover insolvency. We are not liable for the denial of a claim.
If a Supplier declares bankruptcy, they are not obligated to honor your reservation or issue a refund. Travel agents are not authorized to refund tickets for bankrupt airlines. We recommend travel insurance for protection in case of supplier bankruptcies.
For questions or concerns regarding these Terms, please get in touch with us at:
Phone: (832) 460-7678
Email: [email protected]